COVID-19 – Frequently Asked Questions
What to do if :
You have symptoms of Covid?
You have been in contact with someone who has Covid?
Are waiting for a Covid test?
You receive a positive Covid test result- with face-to-face or distance learning courses only?
You are returning from abroad?
Contact us at 514-325-0150, ext. 2298
1. Before heading to College
Make sure you do not experience any of the following symptoms :
Sudden loss of sense of smell
Not having been in contact with a person with COVID-19
Not having entered Canada from outside the country within the last two weeks
When you arrive at the College, you must scan your student card by using the digital terminal at the entrance OR complete the following health declaration form:
2. How will the courses be delivered?
Many of your courses will be given at a distance. Your schedule will indicate whether your course is face-to-face or distance learning. Your teachers will explain the terms and conditions during your first classes.
For courses in person at the College:
Wearing a face mask is mandatory upon your arrival at the College. A schedule will be established by your teachers, as your presence will not be required every week.
For labs or workshops:
Protective equipment will be provided (visor, procedure mask). The use of all protective equipment will be mandatory, your teachers will inform you of the sanitary measures in place.
When your classes are done:
We invite you to return home to avoid having too many people present on the College premises.
3. What should I do when I am inside the College premises?
To enter the College, you must go through one of the following doors:
Central Pavilion: main door only
Sports center: main door
Namur Pavilion: main door only
Bélanger Pavilion: main door only
You will be required to scan you student card or show your completed form on your mobile device to the person at the reception desk.
A face mask is mandatory upon entering the College.
Hand washing is mandatory for each new access to a College pavilion and before entering certain premises.
Circulation inside the pavilions:
The College has indicated the path of circulation in the corridors by markings on the floor in order to respect physical distance. Stairs will be dedicated to ascending and others to descending. For the more restricted areas, a compulsory route will oblige you to follow the one-way corridor to go from point A to point B to avoid crossing people in the opposite direction.
Compulsory physical distance in common areas:
A maximum number of people that can be in the common areas at the same time will be established and posted, and places will be identified to respect the rules of physical distance. Signs will be posted reminding the rules of distance and hygiene. The number of seats in the common areas of the departments will be reduced.
It is forbidden to add seats in the spaces or to modify their configuration to reduce physical distancing.
4. Will I receive my Student Financial Assistance payments?
Student Financial Assistance payments will be provided as scheduled.
If for any reason your assistance is suspended, do not hesitate to contact email@example.com.
Do you have questions about the Canada Emergency Response Benefit, the increase in the Canada Child Tax Benefit, the payment of the special goods and services tax credit, paying your electricity bill, renewing your driver's licence and health insurance card, or paying off a debt with your bank? Consult the document prepared by the Financial Assistance Services that will answer all your questions here.
For more information on Student Financial Assistance, click here.
For information on the Canadian Emergency Response Benefit for Students, click here.
The best way to stay informed about the College activities is to consult regularly:
- Your MIO
We remind you that in the current circumstances, it is important to respect the instructions of our Government and to follow the advice of Public Health specialists who are available through reliable sources of information and who allow us to maintain an informed point of view on the situation. The actions we take will make a difference, reducing the risks to people whose health is fragile.
At the same time, we must also take care of ourselves: the need to physically isolate ourselves should lead us to turn to electronic tools and social media to communicate with each other and thus maintain social relationships that are essential to our well-being.
For any other questions concerning the situation in relation to the College, we invite you to write to firstname.lastname@example.org.
For information on the Canadian Emergency Benefit for Students, click here.
5. Is the admission process compromised?
The Continuing Education admission dates are being maintained.
Strategies for coping with social distancing measures
First of all, it is important to follow the Government of Quebec and Public Health directives, which are continually evolving.
As for the attitude to adopt, under no circumstances should one act impulsively. It is also important not to be in denial. When you live in denial for too long, reality becomes more difficult. We have no choice but to accept this situation.
At this moment, we're facing with reorganizing our schedule and routine. This could be an opportunity to take a break, take a breather, take a different pace.
Here are some tips that can help you get through this extended time at home:
- Create a schedule: neither too flexible nor too rigid, it is helpful to get up and go to bed at a reasonable time. Set a few goals for the day. Eat at regular times.
In your schedule, plan sometime each day for the following:
- 1 hour without a screen, in peace and quiet, alone (you can read, listen to music, tidy up your room, etc.).
- A moment of socialization that can be experienced at a distance.
- A moment of rejuvenation (a walk outside, a game, the arts, etc.).
- A moment of physical energy expenditure (going for a run outside, follow a workout video on YouTube, doing sit-ups in your living room, etc.).
You can also take advantage of this opportunity to get ahead of your school work (when possible), do housework or all those little projects that you've been putting off for a long time.
For those of you who are roommates, you can also, between roommates, take turns cooking dinner, share books or suggestions for series, exercise together.
2. Limit alcohol, caffeine, nicotine and other drugs: in these situations, some people may be tempted to use certain substances. Be aware that such actions can make you more anxious in the medium-to-long term. If you use more than usual, it may be a sign that you need to talk to someone.
3. Try different ways to relax and calm down:
a) Try meditation and relaxation techniques. You can download an application such as "Insight Timer" or "Calm" and try different guided relaxations.
b) Draw, color, write.
c) Sing, dance (you can get inspired by YouTube videos of "Just Dance").
Finally, if possible, limit your consumption of information and social networks. It is normal to seek reassurance and limit uncertainty. However, this cannot be done completely. Information arrives quickly and you may feel anxious.
If you cry a lot, have trouble sleeping, are very impatient with your loved ones, or can no longer function, try the means suggested above and ask for help (see the available resources suggested in question 15 of this FAQ).
This period requires a great deal of adaptation on the part of everyone, on an ongoing basis.
Thank you for taking care of yourself.
 Many thanks to Andrée-Anne Provençal, psychologist at the Cégep de Baie-Comeau for agreeing to share this message.
- We remind you that in the current circumstances, it is important to respect the instructions of our Government and to follow the advice of Public Health specialists, which is disseminated by reliable sources of information and which enables us to maintain an informed view of the situation. The actions we take will make a difference, reducing the risks to people whose health is fragile.
At the same time, we must also take care of ourselves: the need to isolate ourselves physically should lead us to turn to electronic tools and social media to communicate with each other and thus maintain social relationships that are essential to our well-being.
For any other questions concerning the situation related to the College, we invite you to write to email@example.com.